MILE Knowledge Management has introduced a 'Lessons Learned' feature to enhance the dissemination of its knowledge products and services.
For each of these knowledge products, the presentation focuses on the core objectives, the key issues, the main findings, actionable recommendations and implications.  You are invited to take advantage of this source of ideas and tool for knowledge sharing and information exchange.
MILE Knowledge Management welcomes your comments, feedback and reaction to the content of the lessons learned.  Managing our knowledge as a critical asset allows us to improve the organisation.
The MILE Secretariat commenced the production and publication of Lessons Learned in capacity enhancement (i.e. Management Seminars), as part of its knowledge products and services to strengthen operations and share experiences.
Lessons learned are on good and replicable, or avoidable, practices.
Management Seminars are learning sessions, designed to promote learning and sharing by providing a platform where practitioners can come together to learn and share information on a specific topic, and will be published periodically by Knowledge Management.  It is hoped that synthesised lessons will strengthen the capacity of practitioners.
MILE will release an annual publication that profiles, showcases and celebrates innovative projects. In these publications, MILE offers a means to highlight lessons of experience, better practices, pitfalls and new thinking.
MILE publishes books with a view to achieving a couple of objectives, and fundamental among these are to bridge knowledge gaps and highlight better practices.
The publications can be downloaded:

Making City Strategy Come Alive: Experiences from eThekwini Municipality, Durban, South Africa
This publication tells the story of Durban's strategy process and documents some of the key learnings that emerged over the three years that the strategy was drafted.
Making City Strategy Come Alive.pdfMaking City Strategy Come Alive.pdf

The Power of Imagination: Long Term Planning for City Sustainability
50 Lessons from Durban, South Africa 2007-2009
The Power of Imagination.pdfThe Power of Imagination.pdf

Strategic Planning Master Class: Learning Notes
Strategic Planning Master Class- Learning Notes.pdfStrategic Planning Master Class- Learning Notes.pdf

GV 2008 Lessons Learned Document

GV2008_Lessons Learned Document_V2.6_FINAL.pdfGV2008_Lessons Learned Document_V2.6_FINAL.pdf

City Fleet Best Practices and Achievements

This case study provides a refresher on fleet management practices. It highlights best-practice principles in fleet management and encourages lessons learning in the fleet management for eThekwini Municipality.
The case study touches on some of the salient ground rules for satisfactory fleet management, underlines the significance of fleet management as a process and a function, and draws attention to existing provisions and principles relating to fleet management practices.
It elliptically contends that in project management, fleet management plays a very significant role in determining the success or failure of a Municipality in service delivery.  Good fleet management practice ensures value for money as well as effective and efficient operation of projects.
Good fleet management practice very importantly strengthens institutional credibility and serves as an index of the quality of supervision and monitoring.  The cost of fleet management is extremely high and could, in an extreme case, result in Municipality failure and lack of service delivery.
The case study thus presents elements of best practices in fleet management and serves as a quick reference guide that Municipality practitioners will find invaluable.

Management Seminar: Safety Through Design Seminar